Responsible Gaming

Introduction

At Harward Services, we're committed to promoting responsible gaming. Online pokies should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. If you choose to play, please do so for fun and within your means.

Age Verification

Online gambling in Australia is strictly for adults aged 18 years and over. We take age verification seriously and do not permit access to anyone under the legal gambling age. By using our services, you confirm that you are 18 years of age or older.

Warning Signs of Problem Gambling

Problem gambling can develop without you realizing it. Here are some warning signs to watch for:

• Spending more time and money on gambling than intended
• Chasing losses by gambling more to win back money
• Hiding or lying about your gambling habits
• Feeling anxious or irritable when not gambling
• Using gambling to escape problems or negative emotions
• Borrowing money to gamble
• Neglecting family, work, or personal responsibilities
• Friends or family expressing concern about your gambling
• Inability to stick to gambling limits you've set
• Experiencing financial difficulties due to gambling

If you recognize any of these signs, please seek help immediately.

Self-Help Tools

Most online gaming platforms offer tools to help you maintain control:

• Deposit Limits: Set a maximum amount you're willing to spend per day, week, or month
• Loss Limits: Set a maximum amount you're willing to lose
• Reality Checks: Enable pop-up reminders about how long you've been playing
• Time Limits: Restrict how long you can play in a single session
• Self-Exclusion: Temporarily or permanently exclude yourself from gambling platforms
• Take a Break: Use cooling-off periods to step away from gambling

Use these tools proactively to stay in control of your gambling.

Support Organizations

If you or someone you know is struggling with problem gambling, help is available from trusted organizations:

Australia

• Gambling Help Online: www.gamblinghelponline.org.au – Free, confidential counselling and support for Australians

International Support

• GamCare (UK): www.gamcare.org.uk – Free support and treatment services
• GamStop (UK): www.gamstop.co.uk – National self-exclusion scheme
• Responsible Gambling Council (Canada): www.responsiblegambling.org – Education and support
• National Council on Problem Gambling (USA): www.ncpgambling.org – Confidential help and referrals

Call to Action

If you have a problem with gambling, please seek help today. There is no shame in asking for support. Contact Gambling Help Online on 1800 858 858 (free call in Australia) or visit www.gamblinghelponline.org.au for confidential counselling and support services available 24/7.

Remember: gambling should be fun and within your control. If it's not, reach out for help.